Privacy Policy

Before completing your purchase with us here at Sprout, please take a moment to read all terms and conditions. By proceeding with your order, you agree to our policies, including the stated refund and return conditions. Thank you for understanding, and we look forward to serving you with our high-quality natural remedies!

Ordering:

We strive to provide you with the best experience possible when it comes to ordering your favorite products. However, if you happen to place an order and find that an item is out of stock, we will promptly notify you via email. Through our email communication, we will present you with alternative options that match or complement your original selection. We understand that preferences can change, so if you see something else, you’d like to try please don’t hesitate to let us know. It’s important to respond within 24 hours to ensure we can quickly process your request.

If we do not receive a response from you within that time frame, rest assured that we will initiate a full refund for the unavailable item. Our goal is to make your shopping experience as seamless as possible, even when unexpected situations arise.

Shipping/Returns/Exchanges:

Thank you for choosing our company, we pride ourselves on providing high-quality soaps, salves, and natural remedies. We appreciate your support and want to ensure you have a clear understanding of our refund and return policy. Once an order has been shipped, it is considered final. We don't offer exchanges or returns. We encourage our customers to double-check their orders before confirming, as we are unable to modify any details post-shipment. Additionally, we want to inform you that we cannot be held responsible for any delays caused by weather conditions or issues with shipping carriers. We always make every effort to stay updated on shipping status and to mitigate any potential issues that may arise.

We understand the importance of receiving your products in a timely manner, and we strive to process and ship all orders efficiently. Unless otherwise discussed, please allow us a minimum of 2-3 days to get your order processed and shipped. This timeframe ensures that we can maintain our standards of quality and service. We appreciate your patience while we prepare your items with care. Remember that all natural products are made in small to medium batches meaning each item will be slightly different each time. This also ensures you that you receive the freshest items available. 

If you need to cancel your order, you may do so within 24 hours of placing it. This allows us to manage our inventory and processes effectively while ensuring that you have the best shopping experience possible. Kindly reach out to our customer service team promptly for cancellations.  

Additionally, should you need to make any changes to your order, including product selections or shipping information, please contact us within the first 24 hours of placing your order. We appreciate your understanding and look forward to serving you with our quality natural remedies! If you encounter any problems with your order or require assistance, please reach out to us at our email bellsproutlp@gmail.com. We will get back to you within 24 hours. We will do our best to work with you to resolve any concerns regarding your purchase. Your satisfaction is our priority, and we appreciate your understanding of our policies as we continue providing you with the best natural remedies available.

Medical Disclaimer:

We believe in the power of natural herbal products and remedies. We believe using natural ingredients is gentler for the body and skin. However, we still have to disclose this information for everyone's body is different. We cannot guarantee that you will not get an irritation or reaction.  It is important to us that keep everything clean to make sure there is no cross contamination. But this also is not guaranteed. If you are severe allergenic to any of our ingredients, we encourage you not to use our products. 

It is important to understand that the products offered on this site, including soaps, salves, and natural remedies, are not intended to serve as a substitute for professional medical advice. We are not doctors. Our offerings are crafted for general wellness and personal care, but they should not be considered a replacement for consulting with your healthcare provider.

We do not claim to provide any medical advice to diagnose, treat, cure, or prevent any disease or health condition. The information presented on our platform is for educational purposes only and should not be interpreted as a recommendation or endorsement for any specific health problems.

Before using any of our products, we urge you to carefully read the ingredient list on that product or products to ensure that you do not have any allergies to the components included. Your well-being is our priority, and understanding what you apply to your body is crucial to maintaining your health.

Always consult your doctor or qualified healthcare professional with any questions or concerns regarding your health or before starting any new health-related regimen. Your safety and health should always come first, and we encourage responsible usage of our natural products.

Thank you from us at Sprout

Thank you for choosing us as your trusted source for natural soaps, salves, and remedies. We are dedicated to providing you with high-quality products that enhance your well-being and support a natural lifestyle. Your support means the world to us!